BetterDay Refund Policy

Last updated: November 19th, 2025

Thank you for choosing BetterDay. We want every customer to feel confident and supported when trying our products. This policy explains how our satisfaction guarantee works and when refunds are available.

Satisfaction Guarantee

We want you to feel the benefits of BetterDay with confidence. If you use the product consistently and feel no noticeable change, you can request a refund under the terms of our guarantee.

Eligibility Requirements

To qualify for the guarantee:

• The guarantee applies to one bottle per customer on the first purchase

• You must use the product as directed for at least ninety nine (99) days

• Your request must be submitted within ninety nine days (99) of the purchase date

• Only the purchase price of one bottle is eligible for refund under this guarantee

We ask for honest feedback about your experience so we can continue improving our product and service.

How to Request a Refund

If you believe the product did not work for you after consistent daily use, please email us at support@heybetterday.com with:

• Your order number

• Confirmation that you used the product as directed for at least ninety nine (99) days

• A brief description of your experience

Once approved we refund the amount to your original payment method. Processing times may vary depending on your bank or payment provider.

No Return Required

For the satisfaction guarantee there is no need to return the bottle, even if it is opened or used. This makes the process simple and easy for every customer.

Damaged or Defective Orders

If your order arrives damaged or defective, contact us within seven (7) days of delivery with:

• Your order number

• Photos or videos of the damage

• A short description of the issue

We will send a replacement or issue a refund.

Unopened Returns Outside the Guarantee

If you ordered extra bottles and want to return unopened units that are not part of the guarantee claim, please contact us first. Unapproved returns will not be accepted.

Shipping costs for voluntary returns are not refundable.

Lost or Stolen Packages

Once a package is marked as delivered by the carrier we cannot be held responsible for lost or stolen packages. You may file a claim directly with the carrier.

Subscription Orders

Subscription renewals are billed automatically. You can cancel or manage your subscription at any time through your account. Refunds for shipped subscription orders are handled on a case by case basis.

Contact Us

For questions about this Refund Policy please email support@heybetterday.com. We are always here to help.